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Monday, January 15, 2007

Massive credit card bank merger causing problems...

Complications arising from merger between Bank of America, MBNA, etc.
Some of you may not be aware that Bank of America and MBNA merged. In order to fully execute the merger, the two companies have been trying to integrate their very enormous and complex computer systems which track all of their consumer credit card accounts. Unfortunately, there have been serious problems with the new system. One problem is that many of the old "flags" relating to collection activities and status were lost or removed. The end result is that many folks shouldn't be receiving collection letters related to their old MBNA and B of A accounts are, particularly those who filed for bankruptcy, in some cases years ago, and discharged their obligations.

Read about it here:
http://www.consumeraffairs.com/news04/2006/11/bofa_glitches.html

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